Terms of service
OVERVIEW
Welcome to Family Island Trading. The terms “we”, “us” and “our” refer to Family Island Trading. Family Island Trading operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Family Island Trading is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your jurisdiction of residence, or that you have given consent for any minor dependents to use the Services under your supervision.
To use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your name, email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activities conducted under your account. You may not sell, assign, transfer, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to accurately display and describe our products and services. However, product colors, packaging, or appearance may vary depending on your device and display settings.
We do not warrant that the appearance or quality of any product will meet your expectations or exactly match the images shown.
All product descriptions, availability, and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product or limit quantities offered to any customer, geographic region, or jurisdiction.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase products from Family Island Trading. We reserve the right to accept or reject any order at our discretion.
An order is not considered accepted until payment has been successfully processed and order confirmation has been issued. Please review your order carefully before submission, as cancellations may not be possible once the order has been accepted or prepared for delivery.
If we modify or cancel an order, we will attempt to notify you using the contact details provided at checkout.
All purchases are subject to our Return & Refund Policy.
Unless otherwise agreed in writing, purchases made through our store are intended for commercial or wholesale use, and not for resale outside the agreed terms.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices displayed at checkout are the final prices at the time of purchase.
Prices do not include applicable taxes, delivery charges, customs duties, or import fees unless explicitly stated.
You agree to provide accurate and complete billing and payment information and to promptly update your account information when necessary.
You represent and warrant that:
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You are authorized to use the payment method provided
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Payment details are accurate and complete
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Charges incurred will be honored by your payment provider
SECTION 5 – SHIPPING AND DELIVERY
Delivery dates and times are estimates only and are not guaranteed. We are not responsible for delays caused by third-party carriers, customs processing, weather conditions, or events beyond our control.
Once the order has been handed over to the carrier or delivered, risk of loss and responsibility passes to the customer.
SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including logos, text, graphics, images, videos, designs, trademarks, and software, is the property of Family Island Trading or its licensors and is protected by applicable intellectual property laws.
You may use the Services for lawful purposes only. You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
All rights not expressly granted are reserved by Family Island Trading.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor. These tools are provided “as is” and “as available” without warranties of any kind.
Your use of optional third-party tools is at your own risk, and you are responsible for reviewing and accepting the applicable third-party terms.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites.
Any interaction with third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Family Island Trading is powered by Shopify. All purchases made through the store are transactions solely between you and Family Island Trading.
Shopify is not responsible for any aspect of sales, delivery, refunds, or disputes arising from transactions made through this store. You expressly release Shopify from any related claims.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the Services is governed by our Privacy Policy and Shopify’s Privacy Policy.
By using the Services, you acknowledge and consent to the collection, use, and processing of your information as described in those policies.
SECTION 11 – FEEDBACK
Any feedback, suggestions, reviews, or ideas you submit grant us a perpetual, royalty-free, worldwide license to use, reproduce, modify, publish, and distribute such content for any purpose.
You confirm that your feedback does not violate any third-party rights and is lawful and accurate.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to update information or cancel orders if information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful purposes, to violate any laws, infringe intellectual property rights, transmit malicious code, or interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access if prohibited activities are detected.
SECTION 14 – TERMINATION
We may terminate or suspend your access to the Services at any time without notice. You remain responsible for all obligations incurred prior to termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted, secure, or error-free service.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Family Island Trading shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Family Island Trading, Shopify, and their affiliates from any claims or damages arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Family Island Trading and supersede any prior agreements.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our written consent. We may assign our rights without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of The Commonwealth of The Bahamas.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
SECTION 24 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
Family Island Trading
📧 shopify@familyislandtrading.com
📍 Queens Hwy, Tarpum Bay, The Bahamas
📞 +1 (242) 359-7039